As the State Head for Ksquare Energy in [State Name], you will be responsible for overseeing and driving the B2B and B2C business operations in the city. Reporting to the Regional Manager, you will lead a dynamic team and be accountable for the overall performance, profitability, and growth of the business in the assigned city. You will be responsible for P&L management, team management, strategic planning, and execution to achieve business objectives and deliver exceptional customer experiences.
Key Responsibilities:
1. Business Strategy and Planning:
- Develop and implement strategic plans and initiatives to drive business growth, market penetration, and revenue expansion in the city.
- Identify opportunities for new business development, market expansion, and customer acquisition in both B2B and B2C segments.
2. P&L Management:
- Manage the city's profit and loss statement, budget allocation, and financial performance to achieve revenue targets and profitability goals.
- Monitor key financial metrics, analyze performance trends, and identify opportunities for cost optimization and revenue enhancement.
3. Team Leadership and Management:
- Lead and inspire a high-performing team of sales, marketing, operations, and support staff to achieve business objectives and deliver exceptional customer service.
- Provide coaching, guidance, and performance feedback to team members to foster their professional development and ensure alignment with company goals.
4. Sales and Marketing:
- Drive sales activities and customer acquisition efforts in both B2B and B2C segments, including lead generation, customer outreach, and sales negotiations.
- Collaborate with the marketing team to develop and execute marketing campaigns, promotions, and branding initiatives to enhance market visibility and customer engagement.
5. Customer Relationship Management:
- Build and maintain strong relationships with key customers, partners, and stakeholders to understand their needs, address concerns, and foster long-term loyalty and satisfaction.
- Ensure the delivery of high-quality products, services, and support to meet customer expectations and maintain a positive brand reputation.
6. Operational Excellence:
- Ensure operational efficiency and effectiveness in all aspects of business operations, including inventory management, logistics, supply chain, and customer service.
- Implement best practices, process improvements, and performance metrics to optimize operational processes and drive continuous improvement.
7. Compliance and Risk Management:
- Ensure compliance with all relevant laws, regulations, and company policies in the city's operations, including legal, regulatory, and ethical standards.
- Identify and mitigate risks related to business operations, financial management, and
market dynamics to protect the company's interests and reputation
Responsibilities
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Drive team performance.
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Ensure profitability, growth.
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Manage P&L effectively.
- Foster exceptional customer experiences.
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Oversee team dynamics.
Must Have
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Bachelor's degree in relevant field required.
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MBA or equivalent qualification preferred.
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Leadership experience in business management essential.
- Strong financial literacy and analytical skills.
- Excellent communication and interpersonal abilities.
Nice to have
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Strategic thinker with execution capabilities.
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Customer-centric mindset with relationship-building focus.
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Proactive problem-solving and decision-making skills.
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Willingness to travel occasionally as required.
What We Offer
Each employee has a chance to see the impact of his work.
You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly
sports sessions, team building events, monthly drink, and much more
Perks
A full-time position
Attractive salary package.
Employee Onboarding Trainings
12 days in a year, including
6 of your choice.
Sport Activity
Play any sport with colleagues,
the bill is covered.
The Ksquare Team
